Shipping and Delivery
International Orders: Free express shipping on orders over $300 USD.
Flat Fee Shipping:
- Asia: $16 USD
- Australia & New Zealand: $36 USD
Our flat rate fees are automatically calculated during checkout based on your shipping address. For the most accurate quote, proceed to checkout and enter your complete address.
Having Checkout Issues?
If you encounter any difficulties during checkout, please don't hesitate to contact our customer care team at hello@rejinaofficial.com. We'll be happy to provide a personalized shipping quote and estimated delivery timeframe for your specific location.
International Taxes & Duties
Please note that your order and shipping cost do not include any taxes or duties that may be imposed by customs authorities upon delivery in your country. These charges are the responsibility of the customer, and knowledge of any applicable taxes and duties is recommended.
For further information on potential duties and taxes payable before receiving your parcel, we recommend checking your local customs website or contacting them directly. These regulations vary significantly by country.
Please be aware that refusing to pay customs taxes or duties may result in the parcel being returned to REJINA. In such cases, we reserve the right to charge any associated return shipping fees.
International Customs Holds
Estimated delivery times do not account for any customs delays or holds. If you haven't received your parcel within the estimated timeframe, and haven't been contacted by your local customs department or postal service, please contact us. We will be happy to assist you in investigating the matter.
Dispatch Times
Under normal circumstances, your order will be dispatched within 2 business days of being received.
Peak Season Notice
During peak periods, order fulfillment and dispatch may take up to 10 business days. We appreciate your understanding.